Warranty..
All the illustrations and descriptive matter in this website are intended to give a general
idea of the caravan. Changing market and supply situations and our policy of continuous
product development may prevent us from maintaining the exact specifications detailed.
We therefore reserve the right to alter specifications as materials and
conditions demand.
Dealers are not agents of Swift Group Limited, the manufacturer of Swift
Group caravans, and have absolutely no authority to bind the manufacturer by any express or
implied undertaking or representation.
Warranty and Guarantee cover
All Swift Group caravans have a 6 year body shell integrity guarantee and a 3 year SuperSure
manufacturer's warranty from the date of purchase (or hire purchase), which are subject to a
chargeable annual service, inspection and moisture survey (“Annual Service”) being carried out at
an authorised Swift Group Service Centre. Original VAT invoices must be retained as proof of Annual
Services being carried out.
In the unusual event that a fault develops and you need to claim under this Warranty and Guarantee,
your first contact should normally be made through the dealer from whom the caravan was purchased.
In certain circumstances, arrangements can be made to have the claim dealt with by a different
authorised Swift Group Service Centre – see final paragraph below for details. It is the
responsibility of the Purchaser to deliver the caravan to and collect the caravan from the Service
Centre for all warranty work.
During the warranty period, subject to the exclusions set out in this section of the handbook
and provided the warranty claim is authorised by the manufacturer, Swift Group Limited, the
authorised Swift Group Service Centre will repair (or at the option of the manufacturer, replace)
all defective parts of the caravan at the expense of the manufacturer. Swift Group Ltd reserves
the right to examine the caravan prior to commencement of repairs or replacement of parts.
6 year body shell integrity guarantee (“Guarantee”)
The Guarantee extends to the following items:-
- Body leaks and delamination: water ingress through any permanently sealed seam joints or delamination of
panels and floor, being part of the original manufacturer’s construction.
- The manufacturer will honour the Guarantee for 72 months from the date of purchase, provided that
the caravan has had an Annual Service, within 90 days before or 60 days after each anniversary of the
original date of purchase (or hire purchase). The sixth Annual Service must, however, be carried out
before the expiry of the 72 month period from the original date of purchase (or hire purchase).
Specific exclusions from the Guarantee:-
- Seams and panels requiring repair must be part of the original construction of the caravan
and must not have been tampered with or repaired otherwise than by Swift Group Ltd or an
authorised Swift Group Service Centre.
Also see general terms and conditions.
3 year SuperSure manufacturer's warranty (“Warranty”)
The manufacturer will honour the Warranty for 36 months from the date of purchase (or hire purchase),
provided that the caravan had an Annual Service within 90 days before or 60 days after each anniversary
of the original date of purchase (or hire purchase).
The third Annual Service must, however, be carried out before the expiry of the 36 month period
from the original date of purchase (or hire purchase).
In the first 12 months the Warranty will cover:-
- Faults arising from a manufacturing defect but not
those which are a result of normal wear and tear or those which relate to replacement light bulbs.
Also not covered under the first year are faults resulting from accidental damage or damage caused
by misuse of any component part of the caravan.