Warranty
All the illustrations and descriptive matter in this website are
intended to give a general idea of the motorhome. Changing market and
supply situations and our policy of continuous product development may
prevent us from maintaining the exact specifications detailed. We
therefore reserve the right to alter specifications as
materials and conditions demand.
Dealers are not agents of Swift Group Limited, the manufacturer of
Swift Group motorhomes and have absolutely no authority to bind the
manufacturer by any express or implied undertaking or representation.
All motorhomes (other than the engine, chassis cab and associated parts
referred to earlier in this handbook which are subject to the relevant
chassis manufacturer's warranty) have a 3 year SuperSure manufacturer's
warranty from the date of purchase (or hire purchase), which is subject
to a chargeable annual service and inspection being carried out at an
authorised Swift Group Service Centre.
During the warranty period, subject to the exclusions set out in this
section of the handbook, the manufacturer, Swift Group Limited, will
repair (or at its option, replace) all defective parts of the
motorhome. For any engine, chassis cab and associated parts warranty
issues please contact your local Fiat Agent.
The manufacturer will honour the warranty until 36 months from the date
of sale, provided that the motorhome has been serviced annually within
90 days before or 60 days after each anniversary of the original date
of sale. The third service must, however, be carried out before the
expiry of the 36 month period from the original date of sale.
In the first 12 months the warranty will cover:
- Faults arising from a manufacturing defect but not those which are a
result of normal wear and tear or those which relate to replacement
light bulbs.
Also not covered under the first year are faults resulting from
accidental damage or damage caused by misuse of any component part of
the motorhome.
In the years two and three the warranty will cover:
- All original components of the motorhome including permanently
fitted equipment forming part of the manufacturer's original
specification.
- Water ingress and body delamination
Specific exclusions to Supersure Warranty during Years 2 and 3
- Glass including heat shields, sink lids, mirrors.
- Paintwork including all exterior paint, heat shields, heater cases
and all other painted surfaces.
- Decals, mirror transfers, resin badges.
- GRP/ABS wheel spats and skirts.
- Cosmetic finishes to kitchen sinks, cooker tops, vanity units, shower
trays.
- Soft furnishings including upholstery, curtains, pelmets.
- Carpets, lino and floor coverings including door mats, shower mats.
- Work surfaces, tables, and flaps.
- Wallboards, ceiling boards and all other interior décor finishes.
- Window catches, stays and associated fittings.
- Blinds and flyscreens including door, Heki and other rooflights.
- All hinges, catches, knobs, stays and handles (interior and exterior).
- Adjustment of external doors and lockers.
- Replacement of bulbs, fluorescent tubes, fuses and electrical
connections including 12n and 12s plugs, high level brake lights and
bulb contacts.
- Adjustment and natural movement of internal doors, flaps and
furniture.
- Audio equipment including radios, speakers, aerials and associated
parts.
- Corner steadies.
- Fair wear and tear, accidental damage or any damage caused by the
misuse of any component fitted by the manufacturer.
- Microwave
- Routine maintenance items which are part of the annual service
including lubricants, rubber gas hose, the cleaning of the heater and
fridge flues, the replacement of gas jets, the resealing and/or
replacement of shower room sealant, and the adjustment and lubrication
of locks.
General terms applying to all three years of the warranty period
The motorhome is not covered for:-
- The failure of a component for reasons of fair wear and tear.
- Damage resulting from accidents.
- Misuse of any component.
- Normal deterioration, corrosion, intrusion of foreign or harmful
bodies, lack of servicing or negligence of any person other than the
Swift Group Limited which causes stoppage of or impairment to the
function of any component of the motorhome.
- Replacement of parts which have reached the end of their effective
working life because of age and/or usage.
- Cleaning or adjustment of any assemblies.
The warranty will be invalidated if the motorhome has been neglected,
misused, modified or for hire or reward. The motorhome will be deemed
to have been neglected if it has not been serviced and maintained as
stated in this handbook.
If any repairs are identified as being necessary during an Annual
Service, the motorhome must be made available to an authorised Swift
Group Service Centre within 6 weeks for the work to be carried out. All
new motorhomes must be registered with the Swift Group Ltd within 6
weeks of purchase as new.
The warranty only applies to motorhomes purchased and used within the
UK, and for continuous journeys abroad of no longer than 90 days per
journey.
The cost of transporting, towing or moving the motorhome by any means
to or from the place of repair is the responsibility of the owner.
The benefit of this warranty may be transferred to a new owner if the
motorhome is sold, provided that the motorhome has been serviced by an
authorised Swift Group Service Centre in accordance with the
requirements of this handbook, and details of the change of ownership
have been supplied to Swift Group using the change of ownership form
set out in this handbook. Failure to notify Swift Group of a change of
ownership within 14 days of such a change will invalidate the warranty.
Swift Group Ltd’s liability under this agreement shall be limited to
supplying labour and materials of a value not exceeding £2,500
including VAT in respect of each claim or series of claims. No
liability arises under this Warranty and Guarantee in respect of
consequential loss, costs, damage, accidental or fire damage or any
losses incurred by accident or fire. No liability of any kind arises
under this Warranty and Guarantee in respect of third parties or bodily
injury.
This warranty only applies to motorhomes purchased in the UK.
You have legal rights under UK law governing the sale of consumer goods.
This warranty does not affect your legal rights.
The name and address of the warranty and Guarantee provider is:-
- Swift Group Limited,
- Dunswell Road,
- Cottingham,
- East Yorkshire,
- HU16 4JX.
To make a claim under this warranty, contact the Swift Group Service
Centre which supplied your motorhome. Alternatively, details of your
nearest authorised Swift Group Service Centre can be obtained by
contacting the Swift Group Customer Care Department on 01482 875740,
or enquiring on this website.